Latest Updates
Apr
20
Vipre AV Update
Posted by Servoyant Helpdesk on 20 April 2018 08:30 PM
To All Voyants,

After a conversation with Vipre this morning we have an update on the changes happening at the end of the month concerning antivirus. At the end of this month, all existing installations of Vipre AV will continue to operate with no service interruption. Servoyant will also be working with Vipre to transition our clients to the newer version of the AV engine as soon as we can finalize our new service agreement. We apologize for any inconvenience this may have caused.

Sincerely,
Enrique Krajmalnik
Chief Voyant
Read more »



Apr
6
Discontinuation of Vipre AV
Posted by Servoyant Helpdesk on 06 April 2018 06:54 PM
To all Voyants,

Servoyant will no longer offer Vipre AV in our portfolio as of the end of this month (April, 2018). Although we have tried to coordinate a simple transition of licenses and billing to Vipre, we have been unable to get any firm commitments. If you have additional questions, please open a support ticket, and we will be happy to assist.

Sincerely,
Enrique Krajmalnik
Chief Voyant
Read more »



Oct
2
Servoyant 7.2 Update
Posted by Servoyant Helpdesk on 02 October 2017 08:21 PM

Servoyant 7.2 Update

We will be updating the Servoyant platform to release 7.2 on Wednesday, October 4, 2017. An additional message with the maintenance window will be published at least 24 hours before the scheduled update. Since this update only introduces new features and bug fixes in the admin console, the maintenance window will be minimal. After the update is completed, please be sure to clear your browser cache to make sure you receive the latest code from the platform. New features include:

  • Passportal integration - key icon in menu bar next to schedule job icon. Access your Passportal repository seamlessly from Servoyant.
  • LogMeIn Access Report - under Report->Management. Provides detailed reporting on all LMI sessions including user, computer, start time, end time, and duration.
  • ConnectWise REST API - implementation replaces current SOAP API. Current version of SOAP API was deprecated on June 1, 2017, which will be removed in one of the future versions of CW.
  • Device subtypes for CRM - Create new subtypes from provisioning policy, associate to each device type in policy from Device Types tab or associate to each device from Manage Devices, and update CRM site setup to pass them to CRM.
  • Replacement tokens for scheduled report recipients.
  • Disk Utilization Report - gain insight into the entire storage picture across all devices in an environment
  • Minor bug fixes


Sincerely,
The Servoyant Team
Read more »



Jan
4
Servoyant launches new web site
Posted by Servoyant Helpdesk on 04 January 2017 02:13 AM

Dear Fellow Voyants:

It's a new year, and we have a new web site! Check it out. Let us know your thoughts and please provide feedback on what you would like to see us add to improve communications with our customers.

http://www.servoyant.com

Wishing you the best for 2017,

The Servoyant Team


Read more »



Jun
17
June 16, 2016 Maintenance Reminder
Posted by Servoyant Helpdesk on 17 June 2016 02:30 AM

There is a scheduled maintenance window for Servoyant on June 16, 2016 from 7pm until 5am on June 17, 2016 (US Central). Although we are reserving the full 8 hour window, we do not expect it will take the full 8 hours to complete. Additional updates will be provided as needed.

This is just a reminder for those who may not have seen the notification within the Servoyant admin console.

Thanks,

Servoyant Support


Read more »