Latest Updates
Servoyant launches new web site
Posted by Servoyant Helpdesk on 04 January 2017 02:13 AM

Dear Fellow Voyants:

It's a new year, and we have a new web site! Check it out. Let us know your thoughts and please provide feedback on what you would like to see us add to improve communications with our customers.

Wishing you the best for 2017,

The Servoyant Team

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June 16, 2016 Maintenance Reminder
Posted by Servoyant Helpdesk on 17 June 2016 02:30 AM

There is a scheduled maintenance window for Servoyant on June 16, 2016 from 7pm until 5am on June 17, 2016 (US Central). Although we are reserving the full 8 hour window, we do not expect it will take the full 8 hours to complete. Additional updates will be provided as needed.

This is just a reminder for those who may not have seen the notification within the Servoyant admin console.


Servoyant Support

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Servoyant Certification Exams Now Available
Posted by Servoyant Helpdesk on 05 June 2014 05:25 PM

Servoyant certification exams are now available. Please contact your Servoyant representative to sign up for testing. Current certifications include:


SCPA I - Servoyant Certified Platform Administrator Level 1

Passing this test proves competence in basic navigation, administration, and use of Servoyant. 

SCPA II - Servoyant Certified Platform Administrator Level 2

Confirms more in-depth knowledge of policies, patch management, job configuration, device rules, application monitoring, and more.


Testing is open to all Servoyant users.



Servoyant Operations

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Bad patch causes blue screen - and how to remove it!
Posted by Servoyant Helpdesk on 17 April 2013 12:17 PM

Yesterday we helped several customers automate the removal of a bad patch from Microsoft. Here are the details about the patch: 

Microsoft Tells Users to Uninstall Troublesome Windows 7 Patch (April 12, 2013)

Microsoft is urging users to uninstall a patch it released last week after some reported that it was causing blue screen of death errors on Windows 7 computers. The bulletin in question is MS01-036, which addressed a total of four vulnerabilities. Microsoft has removed the patch, security update 28383324, from the bulletin. The update was designed to fix an issue that had been given a moderate severity rating.

To accomplish this task, you can ue the Run System Command job in Servoyant with the following command line:

wusa.exe /uninstall /kb:2823324 /quiet /norestart

We also declined this patch on the Servoyant WSUS servers to prevent further installtions of this patch.

Our scripting team is currently working on a nice job specific to patch removal that will allow you to just specify the KB number.



Servoyant Operations

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New Video Tutorial - Patching
Posted by Servoyant Helpdesk on 02 July 2012 07:55 PM

A new video tutorial has been posted to the Servoyant web site. This tutorial covers patch setups as part of the new provisioning policies launched in Servoyant 5.0.


Servoyant Helpdesk

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